Terms & Conditions

1. Introduction

1.1. By using and/or visiting any section on qasino.com (hereinafter referred to as the Website/Casino/Web site), by opening an account and using the Website, you agree to: the Terms and Conditions, Privacy Policy, rules of all the games, Bonus Terms, AML and KYC policy, Refund policy that are posted on the Website. The above Terms and Conditions shall be hereafter referred to as the "Terms". Be sure to read the Terms and Conditions before accepting them. These Terms constitute an agreement between the online Casino and the player. Registration and betting on the qasino.com implicate player's agreement with these Terms. In case You do not agree with the Terms, do not use the Website, do not create an account and/or do not continue to use the Website, since the use of the services of the Website automatically implies your agreement with the Terms. The Terms shall come into effect on September 20, 2023 onwards.

1.2. The methods of using the Casino services, including a personal computer, mobile devices, as well as other types of software and / or equipment, do not affect the scope of the Terms.

2. Parties

2.1. This website is owned and operated by SoftGenius N.V., registered under the laws of Curacao under registration number 161182 having its registered office at: Zuikertuintjeweg z/n (Zuikertuin Tower) Curacao, which is 100% owned by SG Holding, registered under the laws of Marshal Islands under registration number 114188, having its registered address at: Marshal Islands Trust Company Complex, Ajeltake road, Majuro, which holds an e-gaming sublicense 365/JAZ issued by Gaming Services Provider N.V. with registration number 77207.

2.2. Payments are handled by Softgenius Applications Limited incorporated under the laws of Cyprus, registration number HE436468, having its registered address at Avlonos 1, Maria House, 1075 Nicosia, Cyprus.

2.3. The Company provides services through the following websites: qasino.com.

2.4. Extracts from the Terms containing the pronouns 'us', 'our', 'we' or 'Company', “Qasino” refer to the relevant company with which you enter into a contract under the above paragraph. In case of questions please contact support at support@qasino.com.

3. Restrictions in Website using and clients’ guaranties

3.1. By registering and accepting the terms of this agreement, you agree that you participate in the games for your own discretion and risk.

3.2. You acknowledge and warrant that you have reached the age of 18 or the age that gives you the right to participate in gambling in accordance with the laws of your jurisdiction (“Allowed age”).

3.3. The Company reserves the right to request documentary evidence of Your age at any stage to ensure that persons who have not reached the Allowed age do not use the services of the Website. The Company shall have the right to suspend Your account and refuse Your use of the services if You do not provide the proof of majority age, or the Company suspects violation of this clause.

3.4. You represent, warrant and agree that your use of the services of the Website complies with all applicable laws, statutes and regulations. It is not the Company's intention to provide services in any manner contrary to applicable law in your jurisdiction. The Company shall not be liable for any illegal or unauthorized use of the services of the Website.

3.5. You represent, warrant and agree that You are the rightful owner of the money in your account. The information provided by You to the Company during registration and/or later, including through any transaction requiring depositing money is true, actual, accurate and relevant with the name on the credit/debit payment card(s) or other current accounts that will be used to deposit or receive funds to/from Your account.

3.6. You understand and agree that the Player is responsible for independent learning about the existing laws and regulations regarding the age limit for participating in online gambling. The Company is not in a position to provide you with legal advice or guarantees regarding the legality of using the Website.

3.7. You are prohibited from opening accounts and/or depositing any funds if you are or are living in Aruba, Bonaire, Bulgaria, Curaçao, Netherlands, UK, Romania, Spain, Saba, Statia, St. Martin, USA. The company may change the list of jurisdictions without prior notice. You agree with this requirement, undertake not to open an account and not to try to use your account if you are in one of the above countries.

3.8. Certain games may be unavailable in certain jurisdictions, as required by policies of game providers which may change from time to time. The masking of location via VPN is not allowed.

3.9. By agreeing to the Terms, you authorize us to regularly conduct any checks: at our sole discretion, or those that may be required by third parties (including regulatory agencies) to verify your identity and contact information ("Verification").

3.10. During the Verification we may limit your ability to withdraw funds from the account.

4. Limiting the use of the Website for health reasons

4.1. Use of the Website and access to games must be stopped by you if You have the following symptoms:

- epilepsy

- dizziness

- blurred vision

- eye or muscle cramps

- loss of consciousness

- disorientation

5. Creating an account

5.1. In order to participate in the games provided by qasino.com, You need to create an account on the Website. An account is created upon registration on the Website, and allows You to make deposits, and allows the Company to identify each client.

5.2. To create an account, You must specify an email address and enter a password, which will then be used to enter the system. In addition, personal information may be required from You: name, date of birth, passport details, phone number.

5.3. You agree to provide true and accurate information necessary to create an account. The name indicated during registration must correspond to Your real name and must not contain errors.

5.4. The Company reserves the right to verify the data provided by a player in its sole discretion, including, but not limited to, request supporting documents. For example, to confirm the information You provided, the Company has the right at any time to request an identity document (including a copy of a passport / ID card), or any payment card. If this information is not provided, the Company has the right to suspend your account until the above documents are received and / or permanently close Your account.

5.5. In case of any changes in the information above, You must immediately notify the Company.

5.6. The Company has the right to refuse a player to open an account without explanation.

5.7. In case of any questions or difficulties when registering on the Website, You can contact the support service by e-mail: support@qasino.com.

5.8. One player is entitled to open one account. It is forbidden to open additional accounts to family members, or use a single IP address, computer or other device without the prior written permission of the Company. All other accounts opened by you on the Website will be treated as "duplicate" accounts. The Company reserves the right to immediately close such accounts, and:

- any transactions made from the duplicate account will be considered null and void;

- all bets or deposits made from a duplicate account can be returned to You at Company’s discretion;

- all refunds, winnings or bonuses You have received or collected using the duplicate account will be forfeited and may be reclaimed by us. In this case, You will be required to return the funds withdrawn from the duplicate account to us.

5.9. If You notice that You have more than one account registered on the Website under different names, You should immediately contact support.

5.10. By creating an account on the Website a player confirms that he/she is not involved in any kind of fraudulent transactions.

5.11. The Company strictly prohibits players from selling, transferring and/or acquiring accounts to or from other players. It is prohibited for players to transfer funds to accounts held by other players.

5.12. By registering on the Website, You automatically agree to receive newsletters and other communications through the e-mail specified during registration.

5.13. The Company has the right to use some of Your data for advertising purposes on the basis of their anonymization and change (for example, hiding part of the data with other symbols), including, but not exclusively, to demonstrate the winnings of users.

6. Access to account

6.1. The Company is not responsible for any damage that You incur as a result of unauthorized use of your password from your account (s) by another person, as well as for unauthorized access to Your account. Any transactions according to which Your username and password have been entered are considered valid. The Company recommends that all customers change their password regularly in order to secure their account. The Company’s representatives do not ask users about their passwords. Users are advised to disable the password storage function in the browser in order to ensure stable operation of the program for protection against viruses, spyware and a firewall on your device. The loss or unauthorized use of your password must be immediately notified to the Company.

6.2. Loss of the password does not serve as a basis for any compensation.

7. Deposits and payments settlement

7.1. If you want to participate in gambling games using the Website, you must make a cash deposit. The Company offers various payment methods. They include card payment (Visa, Mastercard, Maestro, etc. credit and debit cards), payment with electronic money (e-wallet accounts) and other payment methods. Please contact our support service at support@qasino.com, to find out about the payment methods that are most suitable for your country of residence.

7.2. You can make deposits in the currencies available in Your account.

7.3. The Company may set the minimum and maximum amount to deposit the account for one operation, daily limit, weekly limit, monthly limit or any other restrictions at its sole discretion. Limits may vary depending on the method of deposit, the level of Your account, or other factors.

7.4. You agree to deposit funds to your account only from the account/system and/or payment cards registered for Your name. The Company does not accept funds from third parties (friends, relatives, partners, spouses). If, during an inspection, we find a violation of this condition, all your winnings will be confiscated and returned.

7.5. Your account is not a bank account, any type of insurance will not be available. No interest is accrued on funds placed in Your account. The Company does not provide loans to replenish the account.

7.6. You warrant that funds deposited by You to Your account do not have criminal and / or illegal and / or unauthorized origin.

7.7. You also undertake not to refuse from previous transactions, not to cancel any payments made by You that may cause a third party to refund the payment in order to avoid any legal liability.

7.8. We may at any time debit Your account in favour of payment of debt to the Company.

7.9. We may at any time, partially or completely (at our discretion) refuse to carry out any transaction requested by You through the Website, if You violate the Terms. No deal can be considered completed until you receive confirmation from us. If you do not receive confirmation that Your transaction has been accepted, you must write to the support team.

8. Funds withdrawal

8.1. You have the right to withdraw funds from Your account at any time provided that You don’t have any pending bonuses or other restrictions on account.

8.2. The maximum daily/weekly default amounts allowed for withdrawals are as follows: €600 per day, €3,000 per week, €12,000 per month or the equivalent in other currencies. For higher VIP levels 1, 2, 3, 4, and 5 the amounts are as follows:

- Level 1 and Level 2: daily EUR 700 / weekly EUR 3,500 / monthly EUR 14,000

- Level 3 and Level 4: daily EUR 1,000 / weekly EUR 5,000 / monthly EUR 20,000

- Level 5: daily EUR 2,000 / weekly EUR 10,000 / monthly EUR 40,000

8.3. The Company also set the minimum and maximum withdrawal amounts for one transaction, which may differ depending on the withdrawal method or other factors.

8.4. In order to withdraw funds, the following is needed:

- Funds must be withdrawn from the account to the same payment instrument (to the same card, same wallet, etc.) from which the deposit was made.

- The Company must carry out Your identification procedure, which is carried out by sending us a selfie, a high resolution copy or a digital photo of Your document (page with photo), which identifies You (passport, ID card or other identification document). If You deposited Your account with a banking card, You should also send photos of its front and back sides. In the card number, the first 6 and last 4 digits of the card should be clearly readable, while the remaining digits of the card number and CVV / CVC code should not be visible (closed when photographing the card or painted in a graphical editor, if You are the holder of a relief card number, remember that on the back of the card the same numbers should be closed as on the front).

- Your account should have enough funds to withdraw.

8.5. The Company aims to approve the withdrawal of funds within 72 hours from the moment of ordering, or from the moment of confirmation of the withdrawal of funds, if it was not done earlier. In the unlikely event that the Company needs to carry out additional checks and verifications, that period may be extended. For security reasons withdrawals of funds are not carried out on weekends.

8.6. The maximum processing time for a withdrawal request is up to 7 business days. Note that the Company has no full control of this process as the processing is carried out by the payment method providers.

8.7. The Company cannot guarantee the successful execution of card payments in all cases, since banks issuing banking cards may block or reject such transactions at their discretion.

8.8. Anti-money laundering regulations and best practices impose a minimum wagering requirement for all deposits before funds can be withdrawn. If the funds turnover, the aggregate bets on the account, is less than a) three times the size of the deposit for all the games, that are not mentioned in clause “b)” of the present paragraph, b) ten times the size of the deposit for all table games, the Company has the right to cancel the payment pending the fulfillment of the turnover conditions.

8.9. Jackpot amounts are calculated in Euros (EUR), regardless of the currency of the winning player’s account. When a jackpot is transferred to a player’s account, the jackpot is converted from the euro into the currency of the winning player’s account. The Company takes the rate of such conversion from reliable public sources providing currency quotes and this rate can be adjusted by the Company.

8.10. Withdrawal limits does not apply for progressive jackpot. Payouts of jackpot wins will be arranged individually depending on jackpot amounts and preferred payment method.

8.11. All deposited funds are non withdrawable until they are wagered three times for slots and sport (wager x3) and ten times for all table games (wager x10).

8.12. The minimum withdrawal amount is determined by the limits set by the payment providers.

8.13. Withdrawals have to be made to the same method that you deposited with, if this is possible.

8.14. Payment processes, terms, availability and duration for deposit transactions may vary depending on the time, the country and the payment method used.

8.15. Please be advised that our Casino products are consumed instantly during gameplay. This means that as soon as you play a Game, the transaction is complete and can not be canceled. This means that we cannot provide refunds, returns of monies, or cancellation of the requested service when playing. If you play a Game with real money, the money will be drawn from your Account instantly.

8.16. Please also note that if there is a large win (EUR 5,000 or more), or jackpot win it may take longer to process the request in order to verify the win (with a third party where relevant) and to complete all required checks.

8.17. Refund Policy

8.17.1. A refund request will only be considered if it is requested within the first twenty-four (24) hours of the deposit. The Company aims to approve the refund within 72 hours from the moment of request. In the unlikely event that the Company needs to carry out additional checks and verifications, that period may be extended. No refund can be completed once the given deposit (including the bonus) has been gambled through the Service Provider.

8.17.2. If you have funded your account with a Credit Card we reserve the right to pay all withdrawal requests up to the total amount deposited as refunds against the deposits you have made. If your withdrawals exceed the total amount deposited, any excess amount will be paid to you via one of our alternative methods available.

8.17.3. Before a refund is processed all bonuses and winnings in your balance will be deducted prior to calculating the amount to be refunded.

8.17.4. In case any Credit Card purchases are considered to carry an unacceptable risk for security or legal reasons either by our Payment processors or by the Casino, we will initiate refunds for all such transactions back to the Сredit Сard, and notify all the appropriate authorities and parties. All costs that may occur upon refund procedure are on the player.

8.17.5. If we mistakenly credit your Account with winnings that do not belong to you, whether due to a technical error in the pay-tables, or human error or otherwise, the amount will remain our property and will be deducted from your Account. If you have withdrawn funds that do not belong to you prior to us becoming aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by you to us. In the event of an incorrect crediting, you are obliged to notify us immediately by email.

9. Actions prohibited on the Website

9.1. You acknowledge that You will not perform the following actions on the Website:

- commit illegal actions, including, but not limited to fraud, the use of stolen, duplicated or otherwise illegally obtained credit or debit card data, an attempt or intention to directly or indirectly conspire with another player during games on the Website, the use of malware, errors in our software, participation in criminal activities, including the legalization of proceeds of crime;

- communicate in an offensive and / or aggressive manner, as well as use profanity, resorting to threats, humiliation or violent acts against players and employees of the Website

- copy the Website or any of its parts in any form without prior written consent from the Company.

10. Closing and deleting an account

10.1. You have the right to close Your account (including deleting your username and password) at any time by contacting us by e-mail: support@qasino.com. If You decide to close Your account, the Company will return the funds from Your account to You, having previously deducted the withdrawal.

10.2. The Company reserves the right to suspend or completely close Your account if there is sufficient reason to believe that you are involved in any kind of fraudulent transactions while using the Casino services or using the Website, including if:

- Your account is associated with an account that has been deleted.

- Your account is linked to existing blocked accounts. This gives us the right to close the account, regardless of how it was associated with them, as well as block the credentials of these accounts. Except for the situations specified in the Terms, any balance on Your account will be returned to You within a certain period of time at Your request after deducting the amount that You must return to the Company.

- You are attempting to hack into a system or conspiring.

- You have intervened or otherwise manipulated the software.

- You use Your account for purposes that are illegal under this law, for example, You try to access the Website from a country where participation in gambling is prohibited.

- You post derogatory or abusive information on the Website.

- You violate the provisions of these Terms.

10.3. If any information that You provided is false, incomplete, inaccurate or misleading, or if the information provided during registration does not coincide with that indicated in Your identification document, this is regarded as a violation of the terms of the contract, and We are entitled to immediately close Your account and cancel all funds on the balance sheet in addition to other actions at our discretion, as well as refuse to use the services of the Website.

10.4. After closing Your account, all legal obligations between You and the Company are considered terminated. The Company has the right not to pay any account balances and bonuses in this case.

10.5. The Company has the right to suspend Your account until You confirm that You have reached the required age. If after verification it turns out that You have not reached the Allowed Age and have completed transactions on the Website, in this case:

- your account will be canceled;

- any transactions will be canceled;

- deposits made for the period until You have reached the Allowed Age will be returned to You;

- winnings will be lost, and You agree to return to the Company the amount that was withdrawn from the account.

11. Inactive Accounts

11.1. If You do not access Your account within 12 months, the Company will consider such an account as “Dormant”. If You have not accessed for 30 months, such an account will be considered “Inactive”. Funds held in “Inactive” accounts will be transferred to the Company’s account provided for storing players’ funds, or transferred to the licensing authority. If you wish to reinstate this balance, you are welcome to contact customer support at any time.

12. Responsible Gaming

12.1. By registering on the Website You must understand that participation in games is associated with the risk of losing money. The Company is attentive to the issue of responsible gaming and provides players with control methods described in section 13 below.

12.2. Online casino gambling is mainly used for entertainment purposes. Before You start playing, it is important to realize that games should not be seen as a source of income or as a way to pay off financial debts. During the game, it is important to keep track of the time and amount of money spent at the online casino daily.

13. Temporary account lockout

13.1. You can block an account for a certain period of time. During such a block, You will not have the opportunity to take part in games and promotions, as well as make deposits.

13.2. You can select the following blocking periods: 1 week, 1 month, 6 months, and indefinitely. To temporarily block an account, You must write to support@qasino.com, indicating Your username and term of blocking. For perpetual blocking (with account deletion) it is necessary to write a letter to support@qasino.com, indicating Your username and block duration, as well as the reason for blocking.

13.3. If You set a temporary blocking of the account, the Company will be able to reduce its duration only 7 days after the request for reduction.

13.4. The player can also block his account without specifying a deadline, for this You need to write a letter to support@qasino.com, indicating Your username. In this case, account unlocking is possible only upon written request from the player. If the Company agrees, an account that is blocked without specifying a specific period of blocking will be opened 7 days after receiving a request for opening.

13.5. The Company is not responsible if You continue to deposit funds to Your game account and play using previously unregistered accounts or if You open a new account with the same information entered in the registration form in another way.

13.6. The rest of the funds on the user's account, with the exception of bonuses, will be transferred to Your bank card, to Your bank account or to Your account in any payment system at the Compan's discretion.

13.7. Blocking, deleting Your account at Qasino does not mean that any of Your accounts at any other online casinos operated by SoftGenius N.V. will be blocked or deleted.

14. Rights to intellectual property

14.1. The Website contains various materials and tools, including technology, design, software, texts, interfaces, images, video, sound design (hereinafter “Content”). All intellectual property rights (the “Rights”) are owned by the Company.

14.2. Since the entry into force of the Terms, the Company provides the User with a personal, limited, non-transferable, non-sublicensable revocable license that allows you to access, view and use all the offers of the Website, including participation in tournaments and the use of other services of the Website.

14.3. Players are prohibited from downloading (except when using the site correctly), copying, recording, publishing, and distributing Website Content.

14.4. You have the right to conduct live broadcasts of the game process on video hosting sites, to carry out a video recording of the game process and to post such videos to the public. For this purpose, the Company grants You a revocable license to use the content of the Website at no cost. The company has the right to revoke such a license at any time.

15. Modification Of The Term

15.1. The Company has the right to make any changes without prior notice, including: to the software, the procedure for providing services to players, requirements for players, as well as changes in accordance with current legislation. All changes take effect after posting a new edition of the Terms on the Website. Each player is solely responsible for reviewing the current Terms. The Company reserves the right at any time and without prior notice to make changes, edit, update and change any Terms for a number of reasons, including commercial, legal (in accordance with new laws or regulations), as well as for reasons related to customer service.

15.2. In the event inconsistency of the textual content between different language versions, the English version of the website will prevail.

15.3. In the event that the changes can significantly affect the previously established rights and obligations of the player, the Company will notify of such changes before their entry into force.

15.4. In case of Your disagreement with the changes, You can stop using the Website and / or close your account by following the conditions of paragraph 13.4. of these Terms. Upon the entry into force of the revised Terms, Your continued use of any part of the Website will automatically be considered as acceptance and acceptance of the revised Terms, including also (for the avoidance of doubt) any additions, deletions, replacements or other changes in identifying information relating to the Company mentioned in clause 2.1 of these Terms.

16. Changes to the Website

16.1. We have the right, at our discretion, at any time to correct or supplement any service that is offered on our Website as part of the updating of the Website, and also to stop and / or change any games or game events offered on the Website.

17. Payment of taxes

17.1. If necessary, You must declare and pay all taxes, duties or fees applicable to Your deposits, winnings, bonuses, earnings and, in general, any amount taken into account by You at any time in Your account, and You guarantee and acknowledge that the Company will not be responsible for such taxes, duties or charges.

18. Limitation of liability and system, software failures and errors

18.1. The Company, its employees, partners and suppliers of Casino:

- Do not guarantee that the presented games are error-free;

- Do not guarantee that the services of Casino will be available without interruption;

- Are not responsible for any loss, whether direct or indirect, caused by the use of website and participation in games

18.2. You understand and agree that any bets made during system malfunction or failure of the game are considered invalid. All funds and winnings received as a result of these bets should be written off.

18.3. You agree not to harm the Company, its officers, directors, partners and service providers, not to make any kind of lawsuits and claims, agree to fully compensate all costs, expenses caused by the use of the Company's website and participation in games.

18.4. If the system crashes or an error occurs in the game (deviation from the normal game logic for any reason), the Company will take all measures to correct the situation as soon as possible, but declares that the Company is not responsible for any components and software, for malfunctions, for interruptions or loss of Internet connection or for any other technical errors that may restrict the player’s access to the Website or prevent the player from playing smoothly.

18.5. When using the services of the Website, circumstances may arise in which the bet was accepted or the payment was made with errors on the part of the Company (for example, incorrect setting of the conditions for game bets on our part due to an error, omission when entering information, due to a computer failure or an error made by us in calculating the number of winnings / returns due to you, including due to incorrect data entry manually or automatically). The company has the right to limit or cancel any such bid at its discretion.

18.6. We are not responsible for all those losses or losses that you or a third party may suffer as a result of malfunctions of information technology tools caused by attacks, viruses or other technologically harmful materials when using the Website and / or downloading materials contained on the Website, and / or links located on the Website.

19. Complaints and notices

19.1. If you need to file a claim relating to the work of the Website, please contact our customer support without delay by following the instructions located on the Website. Complaints are processed in the Support Department and forwarded to the Casino administration in case the staff of the Support Division cannot immediately resolve this situation. The player will be informed of the status of complaint processing. If the dispute cannot be resolved at the level of Casino administration, you can contact any independent organization, an authorized gambling authority or a licensee.

19.2. The complaint must contain clear and unequivocal information about the User’s identity and shall give all the relevant details that gave rise to the complaint

- Account username

- Full name as registered on the account

- Send the complaint from the registered email address

- Email subject to contain Complaint reason

- A detailed description/explanation of the complaint/claim

- Specific dates and times associated with the complaint

19.3.The Customer Support Team will provide an initial response to your query, and we will inform you of the outcome of your complaint within 10 (ten) days of receiving it. In the event that the nature of the investigation is such that more time is necessary to complete it, this period may be extended further.

19.4. You agree that records on the server are always the final and priority evidence in determining the outcome of any claim.

19.5. You realize that the result of games on the Website is determined by our random number generator, which generates events randomly. You accept the results of all games. In case there are differences between the game results on your computer and on our server, the results on our server shall be final and undeniable. We use Your contact information when there is a need to contact You regarding this dispute. Your account balance is the amount currently held on the Company's server, even if it is different from what is actually displayed on your screen. This decision is final and incontestable. Any amounts lost as a result of a human or mechanical error, are not subject to recovery.

20. Applicable law and dispute resolution

20.1. These Terms shall be governed by and construed in accordance with the laws of the Netherlands Antilles. You agree with the exclusive (sole) right of the courts of the Netherlands Antilles jurisdiction to settle any disputes (including claims for compensation and counterclaims) that may arise in connection with the creation, lawfulness, result, interpretation or action of legal relations established by the Terms.

21. Crypto Payments

21.1. Deposits and withdrawals can also be made in cryptocurrency, but you may not be allowed to place bets in cryptocurrency.

21.2. We do not guarantee and are not responsible for the availability of third party payments services providers available on the Website.

21.3. Cryptocurrency transactions might not be available, may be interrupted, delayed or suspended due to failures, errors, omissions or loss of transmitted information that is beyond our control.

21.4. Cryptocurrency transactions are final once initiated and cannot be cancelled or refunded due to the nature of cryptocurrency network.

21.5. All deposits via coinspaid.com will be automatically converted into customers’ account currency (ie. EUR, USD) during the deposit process and credited to customers’ account in fiat currency. We are not responsible for any possible exchange fluctuations during the deposit process and it is customers’ responsibility to ensure that provided exchange rates by coinspaid.com are acceptable.

21.6. Due to the nature of cryptocurrency such transactions might not be instant and the customer might receive higher or lower amount in fiat currency. We are not responsible for any such fluctuations. Exchange rates for crypto currencies can be viewed at the address coinspaid.com.

21.7. Withdrawal requests via cryptocurrencies are allowed on the Website. You may request a withdrawal to preferred cryptocurrency offered on the Website. The conversion from fiat currency to cryptocurrency occurs during the approval of such request (subject to anti-fraud, AML and various other administrative checks). Please be aware that there might be fluctuations in exchange rates between the approval of given transaction and the crypto funds reaching your account balance. We are not responsible for any such fluctuations.

21.8. You acknowledge and accept all risks that are associated with cryptocurrency transactions, including and not limited to, those arising as a result of price fluctuations and in particular the irreversibility of transactions. You acknowledge that cryptocurrency value can change dramatically depending on the market value.

21.9. You acknowledge that due to cryptocurrency exchange rate updates the cryptocurrency price for each potential cryptocurrency transaction may change and you undertake to track these changes independently.

21.10. There are different types of cryptocurrencies might be available. It is your responsibility to ensure that deposits and withdrawal transactions are made to correct wallets and cryptocurrency types. We are not responsible for any potential losses related to incorrect selections of cryptocurrencies, wallets etc.

21.11. You acknowledge that third party payments services providers may apply restrictions to cryptocurrency transactions, including limits to the amount of cryptocurrency that you may deposit or withdraw per transaction.

21.12. Fees, applicable to cryptocurrency transactions, are introduced and charged directly by cryptocurrency payments providers in accordance with their terms and conditions. A transaction fee will be added by the cryptocurrency network to the total cost of cryptocurrency transaction.

21.13. Any applicable fees to be charged for the cryptocurrency transactions will be shown at the time of making a transaction, before confirmed by you.

21.14. You acknowledge and accept that cryptocurrency transaction identified as potentially high-risk may be cancelled.

21.15. You acknowledge that there may be some delays from third party payments services providers, due to which your private account may not reflect changes related to transactions.

21.16. You undertake to refrain from using cryptocurrency as a method for deposit / withdrawal in the jurisdictions where the use of cryptocurrency is restricted or banned.

21.17. You acknowledge to run through any additional verification procedures as may be required due to cryptocurrency transaction. These may include and are not limited to proof of identity and proof of address checks, suspicious transaction monitoring, AML and anti-fraud checks, any additional questions, and requests to upload particular documents.

22. Netent Games

22.1. Absolute Restriction
NetEnt will not permit NetEnt Casino Games to be supplied to any entity that operates in any of the below jurisdictions (irrespective of whether or not NetEnt Casino Games are being supplied by the entity in that jurisdiction) without the appropriate licenses. Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom, United States of America.

22.2. Blacklisted Territories
All NetEnt Casino Games may not be offered in the following territories:Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, Ecuador, Ethiopia, France, Ghana, Guyana, Hong Kong, Italy, Iran, Iraq, Israel, Kuwait, Latvia, Lithuania, Mexico, Namibia, Nicaragua, North Korea, Pakistan, Panama, Philippines, Portugal, Romania, Singapore, Spain, Sweden, Switzerland, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, United Kingdom, United States of America, Yemen, Zimbabwe.

22.3. Blacklisted Branded Games Territories
The followed NetEnt Braded Games have some further restrictions in addition to the Blacklisted Territories set out above:

  • 22.3.1. In addition to the jurisdictions set out in paragraph 2, Planet of the Apes Video Slot must not be offered in the following territories: Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, Ukraine.
  • 22.3.2. In addition to the jurisdictions set out in paragraph 2, Vikings Video Slot must not be offered in the following jurisdictions: Azerbaijan, Cambodia, Canada, China, France, India, Indonesia, Laos, Malaysia, Myanmar, Papua New Guinea, Qatar, Russia, South Korea, Thailand, Turkey, Ukraine, United States of America.
  • 22.3.3. In addition to the jurisdictions set out in paragraph 2, Narcos Video Slot must not be offered in the following territories: Indonesia, South Korea.
  • 22.3.4. In addition to the jurisdictions set out in paragraph 2, Street Fighter Video Slot must not be offered in the following territories:Anguilla, Antigua & Barbuda, Argentina, Aruba, Barbados, Bahamas, Belize, Bermuda, Bolivia, Bonaire, Brazil, British Virgin Islands, Canada, Cayman Islands, China, Chile, Clipperton Island, Columbia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Martinique, Mexico, Montserrat, Navassa Island, Paraguay, Peru, Puerto Rico, Saba, Saint Barthelemy, Saint Eustatius, Saint Kitts and Nevis, Saint Lucia, Saint Maarten, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, South Korea, Suriname, Turks and Caicos Islands, United States of America, Uruguay, US Virgin Islands, Venezuela.
  • 22.3.5. In addition to the jurisdictions set out in paragraph 2, Fashion TV Video Slot must not be offered in the following territories:Cuba, Jordan, Turkey, Saudi Arabia.

22.4. Universal Monsters (Dracula, Creature from the Black Lagoon, Phantoms Curse and The Invisible Man) may only be played in the following territories:Andorra, Austria, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Cyprus, Finland, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Liechtenstein, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Russia, San Marino, Serbia, Slovakia, Slovenia, Turkey and Ukraine.

23. General Bonus Terms And Conditions

23.1. The main types of bonuses provided by the Company are:

- Free spins: a certain number of free spins that a player can use in one or more games. Once all the free spins have been made, a win amount will be credited to Your real or bonus account, depending on the conditions of the offer.

- Deposit Bonus: This bonus is activated once a player has made a successful deposit into their account. The bonus amount is a percentage of the deposit; the maximum possible bonus amount is set by the Company.

- Non-deposit Bonus: a certain amount of bonus money that is added to a player's account and available for play without making a deposit.

23.2. The player independently decides whether to use the proposed bonuses or refuse them.

23.3. All bonus offers are strictly limited to one per: person and their family, home address, email address, IP-address, telephone number, account number, credit or debit card number, e-wallet number, payment system account, one electronic device (computer, mobile phone, tablet, etc.) unless otherwise permitted in writing by the Company. In case of abuse of bonuses, the Company has the right to cancel the bonus itself, as well as the funds won.

23.4. All players can take advantage of the bonuses, except for cases when the bonus has country restrictions and the player is a resident of one of these countries.

23.5. The Company at its sole discretion has the right to refuse a player in receiving a bonus.

23.6. A Player has the right to cancel any bonuses without proceeding to their wagering, without any loss of their own funds. In the event the Player already played with bonus funds and decided to cancel the bonus before fulfilling the wagering requirements, all winnings accumulated during the bonus period will also be deducted.

23.7. All the bonuses have a minimum deposit requirement for obtaining the bonus, limitation of the maximum possible bonus amount, wagering terms, limitation of the maximum amount of bets while wagering, time limitation of bonus life, unless otherwise indicated.

23.8. Deposits made with Neteller or Skrill do not qualify for promotions.

23.9. Any issued bonuses are by default limited to a maximum bet during wagering: EUR 5 / USD 5 / CAD 7.5 / AUD 7.5 / HUF 2,000 / PLN 25 / NOK 50 / NZD 9 / BRL 25 / CHF 5 / CZK 120 / JPY 780, unless otherwise specified. Max bet limit includes bets doubling after a game round has been completed as well as bonus rounds (purchased within the game).

23.10. Only one bonus can be activated at a time. The deposit bonuses cannot be combined.

23.11. The wagering requirement at Qasino (unless otherwise specified) is 35 times the initial amount of the deposit and bonus received before funds can be withdrawn. The wagering requirement of winnings from non-deposit free spins and non-deposit bonuses is 40 times.

23.12. In the case the Player has real money and bonus money in their account, real money gets exhausted first. As soon as bonus money is lost, the bonus is also lost.

23.13. Validity of the bonus is 7 days from the moment it was received, unless otherwise indicated.

23.14. At the end of the bonus period, if the bonus is not spent and the conditions of wagering are not met, all bonus money and winnings are void.

23.15. Different games contribute differently towards bonus wagering. 100% of the bets on slots are counted towards the wagering requirement, except for the slots below.

The following slots are excluded from bonus wagering: 10x Rewind, 1 Reel Buffalo, 1 Reel Demi Gods III, 1 Reel Demi Gods IV, 1 Reel Egypt, 1 Reel Fruits, 1 Reel Golden Piggy, 1 Reel Halloween, 1 Reel Joker, 1 Reel Monkey, 1 Reel Panther, 1 Reel Patrick, 1 Reel Reef, 10001 Nights, 10001 Nights Megaways, 11 Champions, 3 Kingdoms Battle of Red Cliffs, 300 Shields, 4 Corners of Rome, 5 Families, 7 Days of the Spanish Armada, 777 Super Big BuildUp Deluxe, 9 Burning Stars, 9 Coins 1000 Edition, 9 Lions, Aviator, Ace Ventura, Across the Universe, Africa X Up, Age of Conquest, Age of Dragons, Age of Huracan, Age of Ice Dragons, Agent 51, Agent Royale, Alchemy Ways, Alchymedes, Aldos Journey, Ali Babas Luck, Ali Babas Luck Megaways, Aliens, All That Cash Power Bet, Amazon Kingdom, Amber Sterlings Mystic Shrine, Ambiance, Ancients Blessing, Apache Way, Arcade, Arcade Bomb, Ark of Ra, Astro Legends Lyra and Erion, Atlantean Gigarise, Atlantis (Red Tiger), Atlantis Rising, Atlantis Thunder, Atlantis Thunder St Patricks Day, Augustus, Aurum Codex, Aztec Emerald, Aztec Gold Mines, Aztec Spins, Back to venus, Baker's Treat, Banana Drop, Bangkok dreams, Bank Job, Baron Samedi, Basic Instinct, Beat The House, Beautiful Bones, Beers on reels, Beriched, Betty Boris and Boo, Big Bad Beasts, Big Bang, Big Bounty Bill, Bikini Party, Bison Battle, Black Horse, Black Horse Deluxe, Blaze of Ra, Blazing Bull, Blazing Bull 2, Blood Suckers, Blood suckers 2, Bolt X Up, Bomb Runner, Bombs, Bombuster, Bonsai Spins, Book of 99, Book of Baal, Book of Easter, Book of Oz, Book of the East, Bookie of Odds, Booming Bananas, Booming Seven Deluxe, Bronco Spirit, Bullion Bars, Burning Diamonds, Burning Sun, Butterfly Lovers, Candy Gold, Candy Tower, Cannon Cove, Caribbean Anne, Caribbean Anne 2, Cash Ultimate, Castle Builder 2, Cauldron, Cazino Cosmos, Charmstones, Chilli Chilli Bang Bang, Chronicles of Olympus X Up, Cleopatras Diamonds., Clover Wheel, Codex of Fortune, Cool Buck, Cornelius, Cosmic Charms, Craps, CricketX, Crown of Valor, Crystal Cavern, Dalai Panda, Dark Vortex, Desert Gem, Diamond King Gold, Diamond King Jackpots, Diamond Royale, Dino Odyssey, Doctor Electro, Double dragons, Double Joker, Dr. Jekyll & Mr. Hyde, Dracula Riches., Dragon Dance, Dragons Fire Megaways, Ducks Till Dawn, Dwarf Mine, Dwarfs Fortune Easter, Dwarfs Gone Wild, Dynamite Riches, Eagle Riches, EggOMatic, Egypt King, Elite of Evil Portal of Gold, Emerald King, Empire Shields, Enchanted, Euro Golden Cup, Eye of the Kraken, Fa Fa Babies, Fat Drac, Feather of the Nile, Finnegans Formula, Fire Egg, Firedrakes Fortune, Fishin for gold, Fluxberry, Fly, Football Glory, Football Mania, Football Mania Deluxe, Forever 7s, FoxFire, Frequent Flyer, Frost Queen Jackpots, Frozen Inferno, Fruit Loop, Fruit Mania Deluxe, Fruit Punch KO, Fruitbat Crazy, Galactic Streak, Gates of Babylon, Gates of Olympus, Gem Splash Kings Court, Gem Splash Marilyn Monroe, Gem Splash Rainbows Gift, GEMiX, Gemix 2, Gems Gone Wild Power Reels, Gems Odyssey, Get the Gold Infinireels, Gifts of Ostara, Gladiators Go Wild, Goblins and Gemstones, God of Fire, Gods of Power, Gods of Troy, Gold Digger Mines, Gold Hit O Reillys Riches, Gold Train, Golden Beauty, Golden Legend, Golden Stallion, Golden Tiger, Golden Tsar, Green Machine Deluxe Power Bet, Green Machine Supreme, Griffins Quest, Griffins Quest Xmas Edition, Guardians of Inari, Guises of Dracula, Hainan Ice, Hammer of Gods, Happy Halloween, Harlecoin, Heart of the Frontier, Hellcatraz, Hoard of Poseidon, Holmes and the Stolen Stones, Hong Bao, Hot 777, Hot 777 Deluxe, Hot Ink, Hot Slot Magic Bombs, Hot Slot Magic Pearls, Hugo 2, Ice Cave, Immortal Monkey King, Immortal Romance, Incan Adventure, Interstellar Attack, Ishtar Power Zones, Jackpot Jester 200000, Jackpot Raiders, Jasons Quest, Jelly Reels, Jellyfish Flow, Jesters Joy, JetX, Jewel Scarabs, Jewels of Jupiter, Jimi Hendrix, Jingle Bells, Jingle Bells Power Reels, Johnan Legendarian, Joker Lanterns Hit n Roll, Joker Leprechauns, Joker Times, Joker Times Xmas Edition, Jokerizer, Jorgen From Bergen, Jungle Gorilla, Jungle Spirit: Call of the Wild, Jungle Trouble, Kaiser, Knockout Football Rush, Kochbuch, La Tomatina, Land of Zenith, Lara Croft Temples and Tombs, Larry the Leprechaun, Laser Cats, Lava Gold, Le Kaffee Bar, Legend of Hydra Power Zones, Legend of Senteng, Legend of the Nile, Legion Hot 1, Leprechauns Magic, Leprechauns Magic Megaways, Leprechauns Magic Power Reels, Lil Devil, London Hunter, Lone Rider XtraWays, Lucky 9, Lucky Adam, Lucky Clucks, Lucky Fridays, Lucky Mermaid, Macau High Roller, Mad Cars, Magic Crystals, Magic Spins, Magical Reels, Majestic Mysteries Power Reels, Maneki 88 Gold, Marching Legions, Martian Miner Infinity Reels, Marvelous Furlongs, Masters of Valhalla, Maui Millions, Maya U Max, Medusa, Mega Moolah, Mega Pyramid, Mega Rise, Midas Treasure, Midnight wilds, Midway Money, Mighty Moon, Million 777, Million 88, Million Dracula 2, Million Zeus, Minesweeper, Miss Fortune, Monkey God, Monster Domination, Mr Cashback, Mr Macau, MULTIFRUIT 81, Mustang Riches, Mystery Joker 6000, Mystery of LongWei, Narcos, Nefertitis Riches, Neon Bananas, Neon City, Night Roller, Ocean Drive, Of Sabers and Monsters, Oink Farm, Ozwins Jackpots, Panda Warrior, Pawprints of Purrsia, Pearls of Aphrodite, Pearls of India, Peek-a-Boo - 5 Reel, Pets Go Wild, Phantasmic Fortunes, Piggy Luck, Piggy Pirates, Pile Em Up, Pimped, Pinocchio, Pirates Quest, Playboy, Plingoball, Poisoned Apple, Power of Gods Egypt, Power of Gods Hades, Power of Gods The Pantheon, Pride and Prey, Primate King, Princess of Pearls, Prosperity Pearls, Pumpkin Patch, Pyro Pixie, Queen of Gold, Queens of Glory, Rage to Riches, Raigeki Rising x30, Rainbow Gold, Rainbow Riches Drops of Gold, Rainbow Riches Race Day, Red Hot Volcano, Redrose Sanctuary, Reel Clash, Reel Gems, Reel Heist, Reel Hero, Reel Joke, Reel Keeper, Reel Rush 2, Reel Steal, Reptizillions Power Reels, Retro Reels, Retro Reels Diamond Glitz, Retro Reels Extreme Heat, Return to Paris, Riot 2 BNB, Rise of the Genie, Risque Megaways, Robin Hood, Robin Hood: Shifting Riches, Robin Nottingham Raiders, Robin Sherwood Marauders, Romance V, Roo Riches, Royal Gems, Royal Masquerade, Rumble Ratz Megaways, Santa's Village., Santas Wild Ride, Savage Jungle, Scarab Treasure, Scrooge, Scudamore's Super Stakes, Sea God (Swintt), Sea Hunter, Sea Raiders, Secret of the Stones, Secrets Of The Sorcerer, Serengeti Kings, Sizzling Bells, Sizzling Kingdom Bison, Sky Hunters, Snail Race, Solar King, Solar Queen, Solar Temple, Soldier of Rome, Sonic Reels, Speakeasy Boost, Spectrum, Spin Town, Spin Warrior Boom Pot, Spina Colada, Spinfinity Man, Stallion Strike, Star Stretch, Star Supreme, Stardust, Starfang, Stay Frosty, Stellar Spins, Streak of Luck, Street Fighter II: The World Warrior Slot, Stumpy McDoodles 2, Sugar Pop, Sugar Pop 2, Sugar Pop and Sugar Pop 2: Double Dipped, Summer Cocktail, Super 15 Stars, Super 20 Stars, Super 25 Stars, Super 7 Blackjack, Super Cash Drop, Super Fast Hot Hot Respin, Sushi Yatta, Sweet Alchemy, Sylvan Spirits, Take Olympus, Take Santas Shop, Take the bank, Take the Kingdom, Telly Reels, Tens or Better, Terminator 2, Thai Blossoms, The Champions, The Dark Joker Rizes, The Great Wall, The Hive, The Invisible Man, The Perfect Heist, The Royal Family, The Shadow Order, The Smashing Biscuit, The Wild 3, The Wisecracker Lightning, Three Card Rummy, Three Musketeers, Thunderstruck Wild Lightning, Tiki Mania, Timelines, Tokyo Dragon, Tomb Raider, Tomb Raider- Secret of the Sword, Tommy Guns Vendetta, Total OverDrive, Tower of Fortuna, Tower Quest, Towering Pays Excalibur, Towering Pays Valhalla, Treasures of Kilauea, Tree of Fortune, Tree of Gold, Triple Edge Poker, Triple Juicy Drops, Tuts Twister, Under the Bed, Untamed Giant Panda, Vampire: The Masquerade - Las Vegas, Van Gogh, Vegas High Roller, Victorious, Viking Honour Xtrawild, Viking Runecraft, Viking Voyage, Vikings Empire Treasures, Vikings Go Berzerk, Vikings Go To Hell, Vikings go to Valhalla, Vikings Journey, VIP European Roulette, Ways of the Phoenix, WBC Ring Of Riches, Well of Wishes, White Rabbit, Wicked Circus, Wild Buccaneers Megaways, Wild Depths, Wild Diamond 7x, Wild Expedition, Wild Hearts, Wild Hot Chilli Reels, Wild Lava, Wild O Clock, Wild Ocean, Wild Orient, Wild Swarm, Wildcraft, Wilderland, Win Escalator, Winfall in Paradise, Witch Feature, Wolf Call, Wolf Hunters, Wolves Wolves Wolves, Wombaroo, Zaidas Fortune, Zombie Hoard, Zombie Queen, Zoom Roulette, 100 Pin-Up Fruits, 20 Bitstarz, 20 Super Stars, 500 Juicy Fruits, 5 Wild Wild Peppers, 7 Days Anotherland, 7 Days The Spanish Armada, 88 Bingo 88, 88 Dragons Bounty, Action!, Africa Gold, Africa Gold II, American Roulette (Belatra), Ancient Temple Gems, Escape from Alcatraz, Beauty and the Beast, Big Wild Buffalo, Bingo Soccer, Bitstarz Crystals, Blue Beard, Book of Doom, New York, #buyBonus of Maya, Carousel, Chicago, bang, bang!, Christmas Jackpot, Cleo’s Book, Crystals Digger, Dracula Riches, European Roulette (Belatra), Fortune Craft, Frog Creek, Mix Fruits, The Ghost Walks, Golden Lemon, Golden Lemon Deluxe, Green Grocery, Halloween, Halloween Crystals, Halloween Jackpot, Highway Stars, Hot Wild Pepper, Icy Fruits, Irish Thunder, Jewels, J. Monsters, Just A Bingo, King Billy Crystals, King of Jumping Scratch, Lavish Joker, Lazy Monkey, Legacy of Doom, Love Magic, Lucie's Cats, Bank Robbers, Lucky Drink in Egypt, Lucky Drink, Lucky Roulette, Master Of Gold, Master of Starz, Master of Xmas, Maya Mystery, Mayan Book Multi Choice, Monkey Jackpot, MWA, Northern Boom, Persian Nights 2, Piggy Bank, Piggy Bank Scratch, Pirate Jackpots, Prehistoric Story, Princess Of Swamp, Rockets, Seven Fruits, Sevens, Shogun's Fortune, Sic Bo, Catch & Snatch, Super Sevens, Elusive Gonzales, 88 Golden 88, The Moneymania, The Night Racing, The Smart Rabbit, Tonybet Hot Pepper, Triple X Hot Pepper, X-mas Gifts, Zombie Town, Big Bang, Mi Fruits, Golden Lemon Delue, X-Mas Buffalo, Duck Of Luck

Video poker - 20%.

All table games, roulette – 10%.

Craps - 5%.

23.16. Bonuses are automatically canceled upon active balance reaching the amount of EUR 0.05 / USD 0.05 / CAD 0.075 / AUD 0.075 / HUF 20 / PLN 0.25 / NOK 0.5 / NZD 0.1 / BRL 0.25 / CHF 0.05 / CZK 1 / JPY 10 or less.*

*This term only applies to balance tied to a bonus, i.e. deposit + bonus, or a bonus only (in case of a no deposit bonus), and doesn't apply to funds on a player's balance gained from other deposits or bonuses.

23.17. The Player can request a withdrawal of their deposit before meeting the requirements for bonus wagering. In this case, the amount of the bonus and winnings are void, and the remaining funds, if any, are paid to the player.

23.18. Withdrawing the winnings from non-deposit free spins and non-deposit bonuses is allowed only after the player makes at least one deposit.

23.19. The maximum withdrawal amount generated by winnings from non-deposit free spins, loyalty free spins and non-deposit bonuses is €30 (or currency equivalent).

23.20. When playing with bonus funds, all the winnings requested for withdrawal pass a check prior to payment processing. The Casino reserves the right to request the user to confirm the personal data and payment method data as a result of the check.

23.21. The Casino has the right to revoke any bonuses and winnings, as well as to confiscate all the money in the account if it has been obtained dishonestly or in violation of these rules.

23.22. Immediately and automatically after the player fulfills the bonus wagering conditions, the bonus money is credited to the player’s real money account, and the bonus is considered released. Please note that, although unusual, some bonuses may set a maximum amount that can be converted from bonus money to real money.

23.23. Delaying any game round in any game, including free spins features and bonus features, to a later time when you have no more wagering requirement and/or performing new deposit(s), while having free spins features or bonus features still available in a game, is prohibited.

23.24. Players are not allowed to claim more than 4 high percentage deposit bonuses (50% of the deposit or more) in a row without making a deposit in between. The amount of deposit without a bonus should be higher than the average of the last 2 deposits with a bonus. A player who ignores this rule might be excluded from future bonuses.

23.25. The Player is not allowed to use any strategies while playing with an active bonus in order to fulfill the requirements to wager the bonus. If the Player uses such strategies, and if the Casino has sufficient grounds to believe that the Player's actions are aimed solely to obtain financial benefits using the bonus advantage, then the Casino reserves the right to exclude the player from future bonuses or close their account altogether.

23.26. All the bonuses are issued according to the UTC time zone.

23.27. In case of a discrepancy between any terms and conditions in English and any other language, the English version prevails.

24. Loyalty and Qasinos Terms & Conditions

24.1 This feature is available to all registered users at qasino.com who are eligible to receive promotions.

24.2 A “Qasino” is a loyalty reward issued by qasino.com. There are 30 Qasinos in total, on every step of the way toward VIP Levels.

24.3 Qasinos are won by collecting VIP points.

24.4 VIP points are earned by placing bets. Only real-money bets count towards generating VIP points. Playing with bonus assets does not add to collecting loyalty points.

24.5 Different games contribute differently to points accumulation. Accumulated points can be seen in My Account / Dashboard and in the VIP section of the Website.

24.6 The table below shows the rewards’ value as well as the points required to obtain each Qasino:

VIP Journey stepVIP Points requiredReward
6 / VIP level 1300EUR20
12 / VIP level 22300EUR50
18 / VIP level 36700EUR100
24 / VIP level 420500EUR500
30 / VIP level 5230500EUR5,000

24.7 After meeting the required criteria, an email notification will be sent to inform the player of their eligibility to claim their reward. The player must claim their bonus, whether it be in the form of free spins or cash, within 30 days.

24.8 Each Qasino needs to be wagered 1 time before it can be withdrawn.

24.9 A Qasino reward can be accumulated with other Qasinos or deposit bonuses. However, only one bonus can be wagered at a time. If a player has more than one awarded bonus, then bonuses are wagered sequentially, from the oldest to the most recent.

24.10 Being a VIP member grants to a player benefits, such as Personal VIP Manager, Higher Withdrawal Limits, and access to exclusive bonuses.

24.11 For detailed VIP Level benefits and withdrawal limits see the VIP section of the Website.

24.12 This promotion on Qasino is not limited in time. Still, qasino.com reserves the right to modify and terminate the promotion at its discretion and without giving any prior notice.

24.13 For complete Casino Bonus Terms, please visit section 23 of General Terms & Conditions.

24.14 This promotion is valid in accordance with the Terms & Conditions of Qasino.

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